Rapid City will retire its long‑running “Sure Pay” program on March 1 as part of a major upgrade to the city’s utility billing system, officials announced Tuesday. The change follows the launch of an ...

We’ve updated our utility billing payment system. The City of West Plains is transitioning our online Payment Portal and Phone payment system. Customers who pay online or use autopay will need to ...

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An alert warns Raleigh Water customers they may have trouble registering for the city’s new online payment portal on Nov. 14, 2025. City of Raleigh The city of Raleigh is asking for patience as ...

COLONIE — Beginning next year, town of Colonie residents will receive a new semi-annual utility bill for sewer services — “sewer rents” — marking a shift in how the town collects fees for maintaining ...

Malia Thomas serves as the neighborhood reporter for Valdosta. VALDOSTA, GA. (WTXL) — Valdosta's utility bills are running behind — but city leaders say there's a good reason for it. The city’s former ...

On September 24, 2025, we posted an alert covering the basics of HB25-1090 (the “Bill”), which prohibits charging residential tenants hidden or “junk fees” and promotes transparency, disclosure, and ...

During an interview with the Consortium this week, V.I. Water and Power Authority (WAPA) CEO Karl Knight outlined a comprehensive plan to modernize the utility’s billing system, reduce errors, and ...

(The Center Square) - Energy bills for Southern Nevada residents will soon have a new look, with prices determined by demand instead of total usage. Energy experts called it the first of its kind in ...

Late payment fees and utility shut offs are being reinstated in Billings after penalties were paused in the wake of the city’s troublesome switch to a new billing system last summer.

Huntsville Utilities launched a new app and billing system last week, leading to confusion among some customers, particularly regarding what many are calling "double bills." While some who spoke with ...

The rollout of Huntsville Utilities billing system is going well, a utility spokesperson told AL.com. But he said the utility understands members of the community’s concerns about double billing.