Make no mistake, either Agentforce is Salesforce's future or its future looks pretty bleak. For now, most CRM investors are ecstatic about the product's possibilities. Ditto for its just-announced ...

Zero switching costs: Most wrapper companies don't own proprietary data, embedded workflows or deep integrations. A customer ...

Salesforce has launched a rebuilt Slackbot AI agent for Slack that can search enterprise data, draft documents, and take ...

Enterprises face key challenges in harnessing unstructured data so they can make the most of their investments in AI, but several vendors are addressing these challenges.

For software developers, choosing which technologies and skills to master next has never been more difficult. Experts offer ...

Salesforce is scaling back its reliance on large language models due to significant reliability issues, shifting focus to deterministic automation with its Agentforce product. Executives acknowledge a ...

The generative AI in chatbots market is poised for rapid growth, driven by rising demand for personalized interactions, cloud ...

Looking for a comprehensive and reliable source of stock market news? Benzinga creates actionable, market-moving stock news content that is all written in-house. Benzinga’s editorial team cuts through ...

Automating manual processes improves efficiency and eliminates human error. Learn about workflow automation and how to create ...

CRM systems fail when they're not utilized correctly or when businesses choose the wrong CRM solution. Learn how to implement ...

I recommend NOW shares at current levels, expecting sustained 20%+ revenue growth, mid-30% free cash flow margins, and ...