A better way to drive growth and profitability by Scott Magids, Alan Zorfas and Daniel Leemon When companies connect with customers’ emotions, the payoff can be huge. Consider these examples: After a ...

An us-versus-them mentality has emerged between Meta’s top artificial intelligence team and longtime lieutenants to Mark Zuckerberg. By Eli Tan My students’ easy access to chatbots forced me to make ...

Led by the International Fact-Checking Network (IFCN) at the Poynter Institute, the #CoronaVirusFacts united more than 100 fact checkers around the world in publishing, sharing, and translating facts ...