Chatbot technology is changing. Here is how businesses can use the tool to create a better customer experience on their ...

Why voice, chat, and AI-driven interactions are becoming the new front end of digital payments — and what risks leaders must prepare for. Conversational payments refer to financial transactions ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. Freya is a conversational LLM (Large Language Model) agent, powered by ...

What if your next interaction with a virtual assistant felt as natural as chatting with a friend? Imagine asking a question aloud, seamlessly switching to typing a sensitive detail like your email ...

NEW YORK—Dalet unveiled Dalia, the company’s Agentic Artificial Intelligence (AI) solution that unifies the Dalet ecosystem under a single, natural-language, conversational‑style user experience, at ...

Toast today announced a major expansion of the Toast IQ intelligence ecosystem with a conversational AI assistant for restaurants and food and beverage retailers. With access to real-time and ...

NEW YORK, Nov. 11, 2025 /PRNewswire/ -- Zeron, the cyber risk intelligence company pioneering context-driven risk modeling, today announced the launch of Cyber Navigator, a new conversational ...

A new job title appearing across airlines and online booking companies reveals how seriously the industry is taking the conversational interface shift…and the strategic anxieties driving it. If you ...

As its annual SuiteWorld conference opens in Las Vegas, NetSuite unveils a major overhaul of its user experience that leads with conversational AI and agentic workflows. Cloud ERP vendor Oracle ...

Forget the frustration of tapping through multiple screens to send some money to a friend. Since August 2025, Malaysia’s Ryt Bank has been enabling consumers to perform banking transactions through ...

Aquant Inc., the provider of an artificial intelligence platform for service professionals, today introduced “retrieval-augmented conversation,” a new way for large language models to retrieve and ...