SourceNow, a leader in workforce technology and contingent workforce solutions, is proud to announce that SourceNow VMS has ...

Workforce management software allows businesses to manage everything from payroll, benefits and human resources (HR) to recruiting, onboarding, performance and learning from one location. This helps ...

Today's technology advancements and competitive landscape urge companies to digitize traditional business processes. A unified workforce management system consolidates the tools needed to maintain a ...

The approach of managing an entire team with spreadsheets and a pinch of good luck is no longer an option to consider. The ...

consistently ranked number one in market share. “Aspect can trace its history to the very dawn of the modern contact ...

Labor costs are on the rise, which makes having the right workforce management software an imperative. Learn how taking a modern approach to employee scheduling, operational processes, and risk ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

Getting enterprise value out of generative AI is still early days. But can vendors with domain expertise advance us? Legion's approach to building an AI-driven workforce management solution is worth a ...