If scanner is not working but printer is working, follow these instructions i.e. update driver, restart Windows service, etc.

I'm about to scan lots of documents into my computer. On Mac I use Image Capture which is excellent and has a lot of great features. On Windows however the scanning software that comes with the OS is ...

I have hp printer with scanner software which won't install properly. I also have paint program "from scanner or camera" is greyed out. I can't scan in paint. I spoke with HP tech support highest Tier ...