Practically every organization is exploring how to best integrate AI, machine learning and automation into its business to enable more streamlined and efficient operations. Many see AI and automation ...

Agent-Zero, an innovative open-source framework for deploying autonomous AI agents, is transforming how complex tasks are managed and automated. With the release of version 0.8, the framework ...

For the longest time, Skills thought they had it all figured out. They were the star of the workforce strategy show, convinced they didn’t need anything else to be successful. After all, who could ...

The integration of artificial intelligence and automation has become a foundational investment for businesses operating in the increasingly volatile world of supply chain and logistics. AI and ...

Artificial intelligence (AI) is increasingly integrated into the workplace, impacting a wide range of professions across the US labor market. A recent study analyzing AI's effects on more than 700 ...

The modern workplace is evolving rapidly, with HR technology playing a pivotal role in reshaping workforce operations. Traditional HR processes are being replaced by intelligent, automated solutions ...

Abstract: Generative AI-Powered Retail Store Workforce Management explores how generative AI reshapes workforce management in retail by enhancing core functions such as customer service, inventory ...

SAN FRANCISCO, CA, August 21, 2025 (EZ Newswire) -- Assembled, opens new tab, the all-in-one platform trusted by the world's most discerning customer support teams, today unveiled its support ...

The enterprise workflow automation software market presents opportunities driven by digital transformation, demand for ...

Workforce optimization (WFO) means using data to improve agent performance, reduce costs, and deliver better customer experiences. Contact center workforce optimization has two pillars: workforce ...

Running a marketing agency is no walk in the park. It requires repetitive, time-consuming tasks. With the client list growing, the manual workload increases to a point where you need at least one — if ...