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When engineers first received the Bomgar appliance back in March, the company had just released a new version, so the new documentation did not match the user interface (UI) on the old appliance.

Fast and free, Chrome Remote Desktop is available on any operating system that supports the Chrome browser, including, of course, Chrome OS. It supports both unattended access and one-off screen ...

Remote workers may no longer have to ship malfunctioning PCs back to the office to get them working thanks to out-of-band support. An unbootable PC is every remote worker’s nightmare. It usually means ...

Microsoft on Tuesday described Microsoft Endpoint Manager (MEM) as becoming a "single, cloud powered solution" for organizations, with new capabilities. Most of the new MEM capabilities described this ...

Remote access to another PC via the internet can be a blessing, solving many IT problems quickly and easily. The helper can get a clear picture and often solve the problem immediately, even without ...

The identity and access security vendor said that ‘a limited number of Remote Support SaaS customers’ were impacted in an attack this month. Identity and access security vendor BeyondTrust disclosed ...

Apple @ Work is brought to you by Kandji, the MDM solution built exclusively for organizations that run on Apple. Kandji is a modern, cloud-based platform for centrally managing and securing your Mac, ...

Remote access software has become an essential tool for businesses and individuals alike, allowing them to manage and support devices from virtually anywhere. With more people working remotely and ...

It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

How to share your desktop for remote support with Chrome Remote Desktop Your email has been sent When all other remote screen sharing solutions fail, you can always turn to Chrome Remote Desktop to ...