Moe’s Southwest Grill franchisee Neil Solomon was tired of being ripped off by customers redeeming counterfeit paper loyalty cards at his Altamonte Springs, Fla., outlet. So, in an effort to address ...

The days of the “buy-10-get-one-free” loyalty punch card are as numbered as the paper punch itself. Mom-and-pop restaurants, convenience stores and pet groomers are joining national programs that ...

It’s one of life’s simple pleasures to buy a number of products and then qualify to get the next one free. Many people use punch cards at cafes where it scores them a free latte or at ice cream shops ...