NASA longstanding “Lessons Learned” database is underutilized and may be outdated and no longer viable, according to a new report from the agency’s Inspector General, Paul Martin. The space agency’s ...

A new cloud-based knowledge management solution within the Oracle Service Cloud is has been launched to help organizations deliver a better customer experience, while reducing overall customer support ...

In this environment where teams are scattered, knowledge management is more critical than ever before. After all, if everyone can’t access the composite knowledge of the company, the company may ...

“1. A knowledge management platform including a knowledge management enterprise portal comprising: a communication device to receive a communication from a customer in connection with a risk ...

Knowledge management systems help companies store, access and organize documents and information. Both internal teams and external stakeholders might access and use your documentation. Centralizing ...

Creating and Maintaining a Knowledge Management Database to Address Employment Issues In order to meet these challenges, it is essential for firms within the middle market providing guidance to ...

Cindy Thurston Bare, Chief Data & Innovation Officer at Frost Todd Brown, which won the Legalweek Leaders in Tech Law Award for Innovations in Knowledge Management, talks about how the firm ensured ...