Interest in intelligent automation is rising among enterprises and service providers due to advancements in AI. Robotic process automation, typically used for standard procedures and rule-based ...

Intelligent automation is more than just a buzzword. It represents the fusion of AI and automation and emphasizes the importance of thoughtfully orchestrating every process from start to finish. While ...

Virtual chip with gear icons embedded on a digital circuit grid. eWeek content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to enhance customer experience. Automating complex processes and repetitive ...