We usually interpret someone looking us straight in the eye during an interaction as a sign of trustworthiness. In fact, it can be rather unsettling when someone avoids eye contact. This is at least ...

At 11 years old, I stood next to my resource instructor as we worked through the tasks on my behavior plan. My task: three seconds of eye contact. "This isn't like real life," I thought. Making eye ...

Professor of Leadership & Organizational Behavior, International Institute for Management Development (IMD) We usually interpret someone looking us straight in the eye during an interaction as a sign ...