I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...

Whether your business is struggling, keeping its head above water or flying high, it's a good idea to occasionally hire a business analyst to spot potential problems or opportunities. Understanding ...

A process analyst, unsurprisingly, analyzes processes! Also known as an operations research analyst, a business process analyst examines in detail the steps a business uses to produce products and ...

J. William Carpenter is an economist who writes financial topics. He is an author of published works for higher education and business clients. Katie Miller is a consumer financial services expert.

What does an average day look like for an IT business analyst at HBS? The answer is: it depends! Ryan Conwell, manager of the IT Business Analysis team, explains that the role is dynamic, adapting to ...

Using this information, we can plan for inevitable process failures. The BIA uses business impact information and the probability of specific business continuity events to calculate levels of business ...